Help, shipping costs and methods of payment

Shipping costs and Paymentmethod

Do you have a valid VAT number and do you live within the EU?
Do not order through our webshop, but send an email with your order to ed@knopsclay.nl.
We will send you an invoice as soon as possible by email.
We only do this for orders above € 100, - excl. VAT!

Orders over €250 => no delivery costs
delivery costs of a book: all groups €5.
delivery costs of a DVD: €2 All groups.
A combination of an order for materials and a DVD: then the delivery costs of materials is used.

 

  • All prices on this website are VAT inclusive.
  • Delivery takes place after payment.
  • Payment is possible to bank our account: NL79 RABO 0147267234
  • IBAN: NL79 RABO 0147 2672 34
  • BIC: RABONL2U
  • Payment is possible with PAYPAL.
  • Orders are sent to all EU countries with a parcel packet service three times a week.
  • CAUTION! We recommend you to provide us with a delivery address that is always occupied by someone to receive the package.
  • The following material is NOT sent by package: clay, kiln plates, kiln stones, kiln support, plaster moulds, kilns
  • Price for pallet transport on demand.
  • Clay can be transported by a transport company.
  • You can collect material at our house after you have made an appointment by telephone.
  • Please call or e-mail if you want to visit us in Sevenum, because we DON’T have any specific visiting hours.


We will hand over our orders 3 times a week to the parcel service.
Which parcel service we us depends on the country you live in.

You will receive immediately after the transfer to the courier an email with the tracking number of your package.
So you can follow youre package.

Nobody there?
Orders will be presented up to 2 x to your home by the parcel service. In case of absence, please contact with the parcel service.
Our carrier will leave a message for you with address and telephone number.

An order with 1 book or 1 dvd is shipped as standard mail and not by the parcel service. 
It may take a few days to 1 week or longer, depending on the country of your residence, before your order will arrive. For packages that fit through the letterbox, you will not receive Track & Trace code.

Paymentmethod 

During the ordering process you can specify how you want to pay. Delivery takes place after payment.
We offer the following payment options:

Paypal
With PayPal companies and consumers with an email address can send and receive online payment in a secure, simple and inexpensive manner.

Creditcard/Mastercard and Visa
With Rakuvaria.com you can make secure payment via Mastercard and Visa. Following verification your order is processed immediately. Sending your details to the credit card company, authorisation and confirmation of authorisation take place within 15 seconds as a rule. Your credit card details are submitted in a secure environment and are not recorded by us.

BANK TRANSFER/Overboeking
You can choose to send the total amount by manual transfer to Rakuvaria. In this case you complete the payment via Internet banking or via written transfer instruction. Payment in advance is a safe method of payment that brings no extra costs with it. Delivery takes place after payment.

BANCONTACT/ MISTER CASH (Belgium only)
For our Belgian customers we offer the secure Bancontact/Mister Cash method of payment. Payments on the internet using Bancontact/Mister Cash are fully secured, usually by means of a digital pass or card reader. This is a security module that your bank will have given you if you are using internet banking.

Sofort Banking

From our shop

Rakuvaria 2, Dutch

Rakuvaria 2, Dutch

Rakuvaria 2, Dutch.

A publication by Ine and Ed Knops

The most complete and concrete Rakubook.

Over 300 pages, 34 chapters, step-by-step descriptions clarified by use of 470 pictures in colour of e.g.:
- Raku
- Naked-raku
- Copper matt
- Terra sigillata
- Sagger firing
- Smoking-techniques
- Stoking Raku in a microwave
- Sawdust oven
- Pit-fire
- Aluminium foil technique
- Charcoal oven
- Glaze recipes
- Raku oven building
- Stoking Raku without smoke nuisance
- Etc.

A complete full-colour hardcover book printed on firm paper.

Price € 57,-

Shipping costs of + € 5 are charged for shipment within EU countries.               

First published in March 2003

Rakuvaria 2 has also been published in French, German and Dutch.

This book can be directly ordered on this website.

Rakuvaria 2, German

Rakuvaria 2, German

Rakuvaria 2, German.

A publication by Ine and Ed Knops

The most complete and concrete Rakubook.

Over 300 pages, 34 chapters, step-by-step descriptions clarified by use of 470 pictures in colour of e.g.

Raku, Naked-raku, Copper matt, Terra sigillata, Sagger firing, smoking-techniques, stoking Raku in a 
microwave, sawdust oven, Pit-fire, Aluminium foil technique, charcoal oven, glaze recipes, Raku oven 
building, stoking Raku without smoke nuisance, etc.

A complete full-colour hardcover book printed on firm paper.

Price € 57

Shipping costs of + € 5 are charged for shipment within EU countries.               

First published in March 2003

Rakuvaria 2 has also been published in French, German and Dutch.

This book can be directly ordered on this website.

Rakuvaria 3 (Dutch)

Rakuvaria 3 (Dutch)

Rakuvaria 3! (Dutch) Attention! Rakuvaria 2 is the basis, Rakuvaria 3 describes new techniques! In Rakuvaria 3 many unusual techniques and experiments are again explained step by step. In 13 chapters are described various smoking techniques with the help of, for example, milk, flour and plant extracts, crocodile glaze and many variations thereof, 70 new glaze recipes, ways to save on energy during raku firings and various unusual firing techniques. It is also to be noted that most subjects are explained using homemade YouTube movies. 2014, format 17 cm x 24.5 cm, hard cover, 192 pages, 9 graphs and 384 colour photographs. Shipping costs + €5 are charged for shipment within EU countries. Rakuvaria 2 = no blah blah, but AHA! Rakuvaria 3 = much more AHA!!!